Tesla dead last in USA quality study

by Kiana
June 25, 2020

Bad news for Tesla, because they’ve come dead last in a US-based study that surveys problems reported by buyers of new cars within the first 90 days of ownership. Embarrassing.

The study was conducted by J.D Power, and reports the statistics as ‘problems per 100 vehicles’ to rank brand quality with a numeric score. The lower the score, the better the brand.

Tesla came dead last with a score of 250 problems per 100 new Tesla vehicles within the first 90 days of ownership.

2020 was the first year that Tesla was involved in this study, however it couldn’t be officially ranked because J.D Power did not have permission to have Tesla’s cars surveyed in 15 mandated states.

But, a J.D Power spokesperson said the brand could be included in the survey because the data body is confident that it has enough results from Tesla customers to be able to generate a representative profile.

Kia and Dodge tied for first place with a score of 136 – 136 problems for 100 vehicles in the first 90 days of ownership.

Accommodating Tesla in the bottom five are Mercedes-benz (202), Volvo (210), Audi (225) and Land Rover (228).

Almost 25 per cent of reported problems across all brand were with infotainment features such as touchscreens, sat nav or Bluetooth.